FAQ about website features

Table of Contents

1. Registration

2. Product Search

3. Product Selection
 3.1. Label Meanings
 3.2. Grouping by Series
 3.3. Price Type Selection
 3.4. Color Sorting
 3.5. Product Comparison
 3.6. “Coming Soon” and “In Transit” Products

4. How to Place a Wholesale Order

5. Personal Account
 5.1. Order Status

6. Terms of Cooperation

7. Contacts

8. New Features

9. Cart Updates
 9.1. Price Type in the Cart
 9.2. Importing Products to the Cart
 9.3. Adding Products from a Previous Order
 9.4. Bulk Product Removal

1. Registration

To create an account, click “Log in” in the top menu and then select “Registration”.
Fill in the fields marked with an asterisk (*) and confirm by clicking “Register”.

A step-by-step guide is available in the “New Features” section.

2. Product Search

For your convenience, we offer several ways to search for products:

• by smartphone model,

• by accessory name.

3. Product Selection

Products can be selected in three ways:

• by smartphone brand,

• using the catalog,

• by color.

3.1. Label Meanings: COMING SOON, SALE, NEW

We explain the meaning of all labels and color indicators displayed below the product quantity information.
Instructions can be found in the “New Features” section.

3.2. Grouping by Series

To avoid scrolling through multiple pages with the same case design, you can group product variants with one click.
Details and instructions are available in “New Features”.

3.3. Price Type Selection

In your Personal Account, you can set your preferred price type to be displayed on the website and in the cart.
How to do this? Go to the “New Features” section.

3.4. Color Sorting

Color filters can be sorted, and newly added colors are highlighted.
Step-by-step instructions are available in “New Features”.

3.5. Product Comparison

In your profile, you can compare features of selected products.
Details can be found in the “New Features” section.

3.6. Products with “COMING SOON” and “IN TRANSIT” Icons

These products display information about the estimated delivery date.
Instructions are available in “New Features”.

4. How to Place a Wholesale Order

After selecting a product, add it to the cart.

You can do this in two ways:

• from the product list view,

• from the product page.

A step-by-step guide is available in “New Features”.

5. Personal Account

To access your profile, click “Profile” in the top menu
(on mobile devices – in the menu after tapping the three-line icon).

In the “My Details” tab, you can change:

• email address,

• password,

• full name,

• phone number.

In the “My Orders” tab, you can view your order history.

5.1. Order Status (TTN)

In your Personal Account, you can check the current order status and delivery cost.
More information is available in the “New Features” section.

6. Terms of Cooperation

Brief information regarding delivery and payment can be found:

• at the bottom of each product card,

• on the “Delivery and Payment” page.

Information about returns is available on the “Warranty and Returns” page.

Detailed wholesale cooperation terms are provided by your sales representative.
Dropshipping terms are available from the dropshipping manager.

7. Contacts

Contact details are available in the website header
(on mobile devices – at the top of the expanded menu).

The full list of contacts can be found on the “Contacts” page.

8. New Features

To see the full list of new features:
Click “For Customers” in the header
(on mobile devices – in the menu after tapping the three-line icon).

The new page contains detailed descriptions and helpful links to make using the platform easier.

9. Cart Updates

New cart features allow you to manage orders faster – without leaving your Personal Account.

You can, among others:

• group colors,

• check order volume,

• change product color or material.

Additionally, the “Free Shipping in Emergency or Courier Mode” assistant indicates how much more is needed to qualify for free delivery.

9.1. Price Type Selection in the Cart

In the cart, you can display your selected price type according to your account settings.
Instructions: “New Features”.

9.2. Importing Products to the Cart

You can add products to the cart by entering their product codes.
Details: “New Features”.

9.3. Adding Products from a Previous Order

With one click, you can transfer products from a previous order.
Instructions are available in the “New Features” section.

9.4. Bulk Product Removal from the Cart

You can remove multiple items at once using the “Group Quantity Management” function.
Details are available in “New Features”.