Order and Stock Synchronization with Itsell.pl via BaseLinker

To start working with Itsell.pl through BaseLinker, you must first obtain access to the integration.

1. Obtaining Access

To activate the BaseLinker connection, contact your Itsell.pl dropshipping manager.

Once activated, you will gain access to the relevant section in your Account.

2. Configuring BaseLinker in Your Account

Once you have received access, go to:

Account → Profile → My Information → BaseLinker

Then:

• enter your BaseLinker API Token;
• enter your login;
• review and accept the terms and conditions of cooperation;
• select the order status from which orders will be transferred from BaseLinker to Itsell.pl.

By default, the “Drop assembly” status is used to transfer orders.

If necessary, you can select a different status that matches your workflow. It is important that orders with the selected status are transferred via BaseLinker to Itsell.pl.

3. Transferring a New Order

To transfer a new order to Itsell.pl, click:

“Get New Order”

After clicking the button, the order will be transferred to our system.

The next steps depend on whether the shipment will be processed using our shipping label or a label provided by you.

4. Shipping with an Itsell.pl Shipping Label

If the order is shipped using our shipping label, it will be processed according to the standard procedure:

1. The order is received by the Itsell.pl system.
2. Your dropshipping manager prepares and sends you a payment document.
3. You pay for the order.
4. We generate the shipping label and send the goods directly to the final recipient.
5. The delivery cost is added to the payment according to the carrier’s current rates.
6. Once the order has been shipped, the parcel tracking number will appear in your Account.

5. Shipping with Your BaseLinker, Allegro, or Other Label

❗️If the order is to be shipped using your shipping label, for example, one generated in BaseLinker, Allegro, or another integrated system, the order must be transferred to Itsell.pl only after the label has been generated.

At the time the order is transferred, the label must be ready and available to be sent to us via BaseLinker.

Once we receive the order together with the label, we prepare the shipment and hand it over to the carrier.

You can then track shipment status updates in your system.

6. How to Check Whether the Order Was Transferred Correctly

After transferring the order, go to:

Account → My Orders

Check whether the order appears in the list.

The order will display:

• the order number in BaseLinker;
• the order number in the Itsell.pl system.

If the order is displayed correctly and the system shows no errors, no further action is required.

You only need to wait for the payment document from your dropshipping manager.

7. What to Do If an Error Occurs or Changes Are Required

If an error occurs while transferring the order or you notice incorrect information, contact your dropshipping manager.

We will check the order and, depending on the situation:

• make the necessary changes;
• help resolve the issue;
• or delete the order if it needs to be created and transferred again.

If you have any questions about connecting, configuring, or transferring orders via BaseLinker, please contact your Itsell.pl dropshipping manager. We will help you check the settings and resolve any issues.